Episodes
Wednesday Apr 01, 2020
12: Patient Satisfaction Starts with Your Staff
Wednesday Apr 01, 2020
Wednesday Apr 01, 2020
Top-quality customer service helps employees develop the necessary skillset to contribute to a pharmacy’s long-term success. Curtis Ernst, RPh joins us to offer tips for what pharmacy owners can do to empower their employees to take initiative as well as share how the pharmacy staff can have a direct impact on patient experience.
Version: 20240320
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