Episodes
Thursday Jun 02, 2022
38. Pet Meds; You are Barking Up the RIGHT Tree!
Thursday Jun 02, 2022
Thursday Jun 02, 2022
This month’s countertop chat with host Justin Baker will feature special guest, MWI Animal Health’s Pet Whisperer Alison Hodgson, as they “paw-nder” a new non-PBM revenue generating revenue opportunity that is near and dear to all of us. Being a growing $3B retail and $19B pet OTC market, studies have shown that pet owners want to purchase pet products for their fur babies from someone they can trust, putting this “paw-some” “opp-purr-tunity” for independent pharmacies at the top of that list.
This booming new market segment is positioned “purr-fectly” for independents, as these animal-y-tics shared that;
- 45% of Americans buy their pet a birthday gift
- 73% of Americans let their pets sit on the couch
- 95% consider their pet part of the family
Alison points out that her research demonstrates that most families want to get their medications for ALL of their family members in one place (including their fur babies), and that high income households account for roughly 60% of the spending, because money is no object, with our four- legged friends.
As you develop your stores personal brand, this niche will build loyalty like no other, will garner a profitable cash business, and “dif-fur-entiate” your store from the chains. From passing out dog treats in your drive through window, to “pet-working” with local veterinarians, Alison shares tips and tricks on how to gain visibility and market share. The growth “pet-ential is limitless”.
Monday Apr 11, 2022
37: Hiring and Recruiting Best Practices
Monday Apr 11, 2022
Monday Apr 11, 2022
Join your host, Justin Baker and progressive pharmacy owners Dr. Tripp Logan, Pharm D. and Dr. Richard Logan, Pharm D as they share their secret on recruiting, hiring and retention in small town America. Having 3 stores in very rural Southeast Missouri, the Logan’s aren’t immune from the struggles of keeping a full and talented staff. As Richard quips “Everyone wants a job but not everyone wants to work”. Sound familiar?
As part of their recipe for success they will share how they’ve reimagined the culture of their organization and use some nonconventional tactics to draw in high performing candidates. This rousing episode calls on the Logan’s to share their mistakes as well as their best practices. As a testament to their efforts and success, Tripp shares that the number of applicants that they have been receiving during the pandemic is up 5x, from before!
Listen in to hear more lessons learned and where to go from here. This is an episode you won’t want to miss!
Monday Mar 14, 2022
36: What We’ve Learned, and Where We’re Going; COVID Reflections
Monday Mar 14, 2022
Monday Mar 14, 2022
Join your host, Justin Baker and Brandon Antinopoulos, Pharm D., Business Coach for Good Neighbor Pharmacy to learn about Brandon’s experiences in the rapid changes in the independent space over the past 24 months. While many took the challenge head-on and others waited, the COVID-19 vaccine was a blessing both to saving lives but also an opportunity for pharmacies fighting to stay profitable. Brandon challenges us to “capture this moment”, while independents are seen in a new and broader light by their patients, provider partners, and the entire pharmacy industry.
In this episode you’ll learn about best practices shared by coach Brandon are shifting workflow away from traditional dispensing model, engaging your technology and provider partners, community, and medication synchronization.
Listen in to hear more lessons learned and where to go from here. This is an episode you won’t want to miss!
Tuesday Feb 15, 2022
Special Edition: More on PSAOs: Investing in Independents
Tuesday Feb 15, 2022
Tuesday Feb 15, 2022
We're joined again by AmerisourceBergen's Peter Kounelis to discuss how the right PSAO should invest in and advocate for independent pharmacies.
Tuesday Feb 01, 2022
35: Point of Care Testing; Beyond COVID
Tuesday Feb 01, 2022
Tuesday Feb 01, 2022
Join your host, Justin Baker and Jared Thornhill for our latest counter-top chat. Jared Thornhill, owner of Thornhill’s pharmacy located in West Texas will go into detail how he successfully implemented point of care testing in his pharmacy. Jared will discuss his philosophy, methodology, and walk us through every step of re-imagination.
Thornhill’s pharmacy depended on “PBM generated revenue” to fuel the store. After much thought and research, Jared and his wife decided to take control of their futures and give their store a more clinical focus, practicing at the top of their licenses. Since making that decision, their business has exploded!
Listen in to hear more about Thornhill’s journey and best practices. This is an episode you won’t want to miss!
Monday Jan 03, 2022
34: Pharmacy Ownership: Transitioning out of the Pharmacy
Monday Jan 03, 2022
Monday Jan 03, 2022
Please join your host, Justin Baker and our guests John Pross, Consultant - Pharmacy Ownership and Jeremy Thompson, CEO and Founder of Adaptive Financial Consulting as they discuss transitioning out of the pharmacy. John and Jeremy will first take us through the life cycle of owning a pharmacy and then the forward-thinking steps to think about when exiting the pharmacy business.
Jeremy and John pose many questions that may get you thinking about your timeline for selling your pharmacy or ways you can position your business to sell and maximize profits.
If you are thinking about selling your pharmacy within the next 5 or so years, you won’t want to miss this episode!
Tuesday Nov 30, 2021
33: NCPA Fellowship Program
Tuesday Nov 30, 2021
Tuesday Nov 30, 2021
Please join your host, Justin Baker as he takes a sneak peek behind the curtain of the Inaugural NCPA Fellowship program. Justin is joined by Carlie Traylor, PharmD; Director of Strategic Initiatives and Student Affairs for the NCPA.
This episode will explore how independent pharmacies and the Fellowship drive innovation and enhanced patient care through advanced services. The program is designed to allow participants to reach into the minds and pharmacies of the nation’s best practitioners to learn how to implement these programs.
The topics explored through the fellowship thus far are MedSync, opioid awareness, MTM, workflow strategies and employee empowerment to name a few.
Carlie will also share what the 2nd year of this blossoming opportunity has to offer to independents, as well as some tips from their high performing faculty members and powerhouse Luminaries.
If you are thinking about your role in re-engineering your store with clinical initiatives, don’t miss this episode!
Monday Nov 01, 2021
31: SPECIAL EDITION: Insulin Biosimilars Part 2
Monday Nov 01, 2021
Monday Nov 01, 2021
This special edition episode is brought to you by AmerisourceBergen’s Insights podcast. In part two of the insulin biosimilars series, host, Jennifer Kemper, Director of Content Strategy, continues the conversation with Sean McGowan, Senior Director of Biosimilars, Michelle Jesse, Director of Biosimilar Commercialization, and Brad Tallamy, Senior Director of Government Affairs. At the end of July 2021, the Biosimilars market expanded with the FDA approving Viatris Inc.’s (aka Mylan) Semglee (insulin glargine-yfgn) as a biosimilar, as well as approving interchangeability status, specific and only to Lantus. The team expands on what these new drugs could mean for the category, how new insulin biosimilars could deliver on the promise of cost-effective care, and how to prepare for interchangeability.
Monday Nov 01, 2021
32: SPECIAL EDITION: The Evolution of the PSAO
Monday Nov 01, 2021
Monday Nov 01, 2021
With independent pharmacy facing increasing pressures from the tight reimbursement landscape, how can the right contracting strategy help? Peter Kounelis, Vice President of Elevate Provider Network at AmerisourceBergen, joins us to discuss the evolution of the PSAO. Visit wearegnp.com to learn more about Elevate.
Tuesday Sep 28, 2021
30: Community Involvement with Pharm A Save Monroe Pharmacy
Tuesday Sep 28, 2021
Tuesday Sep 28, 2021
Being thrown into the pandemic has shown us that not only is every independent pharmacy a hero, but that some should wear capes! To celebrate National Good Neighbor Day, which is celebrated annually on September 28, one of our Good Neighbor Pharmacy stores details how they stay involved in the community and practice being a good neighbor every day to the patients they serve. This pharmacy exemplifies how our industry has risen to the challenge of being a trusted member of the communities they serve.
Join new host, Justin Baker, a Business Coach for AmerisourceBergen, as he celebrates the extraordinary community involvement of Pharm A Save Monroe Pharmacy in Washington state, with its owner, Bridgett Edgar.
To stay connected with and give back to her community, Bridgett personifies her “all in this together” mantra to highlight her initiatives like fundraising partnerships with local health systems, patient charity events, her Free Vitamin Program with the local schools, and local National Night Out Against Crime involvement. Bridgett’s energy is contagious as she shares her tricks and tips on how to “pick your passion,” get started and get involved